How the Cloud Makes Law Firms Paperless and Efficient

Historically speaking, law firms tend to be slow adopters of technology. In fact, despite the growing popularity of the cloud, many law firms are still relying on a combination of Microsoft Office and paper-based processes to get through the workday. But is that enough? Unfortunately, clients want more out of their legal services… They want to be served faster, answered more efficiently, and above all, in constant communication with the lawyers they hire to help them handle cases. Take a look at these findings from Thomson Reuters Legal Executive Institute’s 2019 State of U.S. Small Law Firms Report:

  • 60% of law firms feel that clients demanding more for less is a major challenge
  • 76% of law firms admitted they haven’t made changes to remedy this challenge
  • 73% of law firms feel that acquiring new clients is a challenge

Here’s the thing… Outdated technology and manual, paper-based processes slow you down. You’re unable to provide the level of client service those who work with you have come to expect. Many law firms relying on outdated technology and manual, paper-based processes struggle with:

  • Following up with clients for signatures on contracts – wasting valuable, billable time
  • Keeping in constant communication with clients while out of the office
  • Sending and/or working on important legal documents from the courthouse
  • Preserving the integrity and confidentiality of sensitive materials

If you’re not able to keep workflow efficient and streamlined, clients will feel less satisfied and willing to refer you to others.

How Does the Cloud Benefit Law Firms?

The cloud allows you to access your resources, including applications and data, from any device or location, as long as you have an internet connection. Rather than keeping these resources on-premises, they’re stored offsite in a data center that can be accessed on an as-needed basis. Here are some popular cloud solutions you’ve likely heard of:

  • Google Drive
  • Dropbox
  • OneDrive

And while they’re great for the average small business, they’re not necessarily right for every law firm. Some cloud services are free while others are billed on a “pay-as-you-go” basis. The fee you’re paying is typically dependent on the amount of licenses or storage required. It’s important to be aware of your individual needs in terms of accessibility, storage, and security before venturing into the cloud.

However, as long as you’re using the right cloud solution, the benefits are clear:

  • No upfront costs associated with purchasing or maintaining on-premises equipment that can be expensive.
  • Enterprise-grade protection as everything is stored in a secure offsite data center that has multi-layered protection.
  • Fast provisioning that gives you the ability to scale up or down as needed in terms of users, storage, etc.

Ultimately, the ability to access case files, documents, and important information from any location is invaluable to the modern law firm. Clients will no longer need to chase you for information, updates or communication. Instead, your clients are always at your fingertips – where they feel most important.

Need a Leading North Carolina IT Services Company to Help You Migrate to the Cloud? Call HitsTech at (828) 695-9440 Now.

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