Figuring out what something will cost you often happens last in your dealings with North Carolina IT companies – but it’s one of the most important details in your decision making. Check out our guide below to know exactly what you should expect to pay for North Carolina IT services –
Do you know what type of IT services in North Carolina you should pay for? And what they will cost? If you don’t, it’ll be difficult to budget, or even know if you’re getting a good deal.
When any business owner or decision maker calls around, trying to find out what should IT services cost, they quickly discover pricing is not uniform. The answers they receive vary and can go from confusing to outright frustrating.
Unfortunately, there is no online catalog to pick and choose from or one-price-fits-all formula. However, there are six popular IT Managed services pricing models you can review as your starting point.
As is the case in any service industry, IT companies in North Carolina offer a wide variety of services.
As with other service-oriented companies, each has pricing fees based on what they provide and the value it brings to their clientele – however, what one North Carolina IT company charges will differ from another does.
Even though there pricing may vary, one thing is for sure; each offers six different pricing models.
Don’t forget – pricing models do not constitute specific pricing. Instead, each model represents a set of services provided in the desired plan.
The six IT services pricing models are…
1. The Monitoring Only Model
The monitoring only model provides network monitoring and alerting services. The managed service provider offers this model to companies of all sizes.
With the midsize or enterprise companies that don’t have an IT company in North Carolina, and instead have in-house, IT technicians they too can also be alerted. With this model, there are several service levels offered.
2. The “Per Device” Model
The per-device model is a flat fee for each type of device that gets supported in your company’s IT environment. For instance, a basic per-device pricing model might designate a flat price:
The pricing is straightforward to quote, and the monthly service fee gets adjusted when you add more devices into this model.
3. The “Per User” Model
The per-user model closely resembles the per-device model. Instead of being billed per device, you’re invoiced per user, per month; which covers support for all methods used by each user.
The support typically covers commonly used equipment:
4. The Tiered Model
The tiered model is designed to provide bundled packages.
With each package, “X” amount of services are included. And being that this is a tiered model, it also means there are three or more bundled package levels, with three or more pricing levels.
They usually get labeled as “Gold, Silver, and Bronze” or “Basic, Standard, and Premium.” The premise with this model is simple – when you pay more, additional services become available, not offered with any lower-level bundled package.
5. The All You Can Eat Model
The all-you-can-eat model gives you flexibility.
With this model, it’s easier to budget your IT support expenses. You’re able to gauge what’s taken place over the past year, and then make calculated IT cost forecasts for the coming year.
Typically you’ll have access to:
The all-you-can-eat model gives the client the ability to genuinely budget their IT support costs over a year’s time and experience no hidden or surprise fees.
6. The A La Carte Model
The a la carte model is unique.
With this model, you’re getting individual services. Maybe there’s a specific problem which has come up and needs addressing. That’s when you pay for the services you need.
You can also create a customized North Carolina IT services bundled package for yourself, tailored to your company’s specific needs or requirements.
Actual pricing ranges vary from one market to another – whether you’re in a major metropolitan area, or a smaller community will affect the price.
But to give you a brief overview of what pricing ranges look like; here’s the breakdown:
With the Monitoring Only, Per Device, Per User, Tiered, All You Can Eat, and A La Carte pricing models and the pricing ranges, it gives you a clear picture of how much you should be paying a North Carolina IT company.
Maybe you think that you don’t need any form of IT services listed above. Maybe you only have an occasional or even just a rare IT problem, and you’d prefer to fix it on an as-needed basis.
You can think of this as “hourly” IT support – it may only cost you specifically for the time needed to fix your problems, but is it worth it?
Not really – there are a number of downsides to this kind of IT support…
You’ll pay per hour for the technician, plus travel time from their facility to your office.
That’s not to mention that not all repairs and service can be handled by just one technician. Depending on what you require, you may need another tech to help or one who is more experienced and specialized in the IT solutions you use.
As for actual costs, here are a few generally accurate ranges for hourly IT support:
Unfortunately, we can’t answer that for you. Only you can know for sure.
Under the most ideal, predictable and consistent of circumstances is hourly support worth the money. The fact is that, with IT, nothing remains predictable and consistent for very long.
That’s why working with a North Carolina IT company so much smarter – it takes risk off the table.
Like this article? Read the following blogs to learn more about North Carolina IT services:
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