Most healthcare professionals are busy people, running in multiple directions at once. Being able to stay connected and complete projects from a phone, tablet or computer is a huge asset. In fact, most doctors, nurses and technicians will tell you that they couldn’t live without their mobile devices to stay connected to patients, hospitals, labs and such.

The real problem comes when a doctor loses his phone at a restaurant—or a medical technician leaves his laptop on an airplane. What happens then? According to best practices and HIPAA compliance guidelines, this is a violation that could result in an investigation and hefty fines.

Can your healthcare organization survive a big HIPAA investigation? These can drag on for months, result in huge fines, and damage your reputation. That’s the bad news! The good news is that there is a way to allow your staff to use their mobile devices while still staying in compliance with HIPAA guidelines.

A New Study Shows That 90% of Healthcare Workers Use or Plan to Use Mobile Devices for Work

If a device is lost or stolen, you must have a way to remotely erase all confidential medical information. And, with today’s technology, this is not a problem. With just a little planning and help from an experienced managed IT service provider, you can ensure that all electronic protected health information (ePHI) is fully protected.

Follow these 7 guidelines to ensure that your mobile policies are compliant with HIPAA guidelines:

  1. Implement two-factor authentication on all devices. This provides an extra layer of protection that prevents your ePHI from falling into the wrong hands.
  2. Initiate a strong password policy at your organization. Make sure your employees are using a reputable password manager.
  3. Implement encryption technology, firewalls, & antivirus on every device and make sure these are updated regularly.
  4. A Remote Monitoring & Management (RMM) plan is essential. If a device is lost or stolen, all confidential data can be erased remotely.
  5. Restrict the types of apps and programs that your employees can download. Many free downloads now contain some type of virus even if it’s only an annoying adware program.
  6. Make sure to follow proper guidelines for deleting documents and files from devices that are replaced with newer models. Don’t forget about employees who quit or get fired. Make sure all their log-ins and credentials are disabled.
  7. Disable built-in file sharing options on each device and maintain firm control over what is being shared and with whom.

HitsTech Can Help!

When you work with an experienced IT security specialist like HitsTech, you can rely on them to create strong HIPAA best practices and intiate guidelines across your healthcare organization that will ensure compliance. Your employees will be able to use their devices anytime and from anywhere without worrying about security.

HitsTech is your trusted IT security pro. We’ve been in this business long enough to know what it takes to keep all your mobile devices secure. With over 40 years of experience in the healthcare industry, we provide quality IT services that fit into any budget.

HitsTech serves all of North Carolina. Contact us at (828) 695-9440 or email:

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