For the past 12 years, HitsTech has offered reliable and cost-effective IT services and support so our medical clients in North Carolina aren't hampered by technology issues.

We’ve built a comprehensive selection of solutions that specifically address what healthcare organizations require.

The following are some of the services you’ll benefit from:
Service Summary

Managed IT Services

With proactive 24/7 Service and Support for a predictable monthly fee, we’ll monitor and secure your network to prevent IT downtime and cybersecurity threats that can shut you down. If irregularities appear, we remotely remediate them, sometimes before you even know they exist. If we can’t repair a problem remotely, we’ll schedule an onsite visit ASAP to keep your network running.

Managed IT Services

Network Security

The frequency of cyberthreats against healthcare organizations and theft of patient data shows no sign of slowing down. Hackers are spending more time and money investing in new resources to steal patient data. Healthcare organizations and their business associates must work to create strong protection measures to keep patients’ confidential data secure in all formats in order to comply with HIPAA.

We provide a comprehensive, layered approach to network security that blocks intrusions, monitors for threats and eradicates them before they have a chance to infiltrate your network. We also provide Security Awareness Training for your employees to teach them to avoid phishing and web scams, and to use secure passwords.

Network Security

Data Backup & Recovery Services

Our BDR Service will protect your IT system from major disruptions such as theft, vandalism, fire, flood (broken pipes), environmental disasters and even accidental deletions of data. It ensures that you can always access your digital files and applications and can get back up and running quickly.

We perform backups hourly to a remote location, with logging and alerting that notifies us of not just failures but on the absence of success–a crucial distinction. This way you’ll be able to recover your files and complete systems for time periods going back days, weeks and even months.

Data Backup & Recovery

Cloud Services

Increase your productivity, accessibility, scalability, mobility and security with our Cloud Services. Cloud computing is a cost-effective way to store, share and archive your organization’s medical data.

With privacy and security concerns at an all-time high, you need a HIPAA-compliant Cloud Services Provider like HitsTech. And because our cloud services are fully scalable and available for a flat-rate fee, you’ll never have to worry about cloud computing costs breaking your budget.

Cloud Services

Business Phones

Your communication system has to be flexible enough to go with you wherever and whenever you need it. A VoIP Business Phone System delivers this type of convenience. Whether you’re at the clinic, at home, or traveling to a meeting, you can take those important calls from your staff, patients and colleagues using the same features you have in the office. And your service will stay up and running even when phone and power lines are down.

Business Phones

With the comprehensive list of services from HitsTech, you’ll benefit from IT Service & Support that lets you focus on your patients, not your technology.