HitsTech IT Services For Healthcare Organizations

Almost every aspect of healthcare today is integrated with technology. The technology provider that you choose to rely on must have experience in the healthcare industry, be truly dependable, and wholly capable of running your systems efficiently, otherwise, workflow, productivity, and patient care can be put at risk.

A productive healthcare organization operates like a well-oiled machine. Given how important the work is, every aspect of the practice has to run efficiently, otherwise, lives and jobs can face serious risks. This includes the technology you use to keep your practice running smoothly.

Why Do You Need IT Services?

When it comes to the healthcare & medical field, information technology remains focused on two goals: Allowing your staff to be productive without disruption and ensuring your patients’ confidential information is always secure.

Poorly managed IT will keep you from reaching those goals and present a number of key pain points:

  • Ineffective & Unavailable Support
    There’s nothing more frustrating than trying to get in touch with the person handling your IT, and not being able to. Whether they leave the phone ringing or refuse to respond to emails and tickets, it’s simply unacceptable that those in charge of your technology can’t be reached for support.
  • Ongoing Downtime
    Whether it’s a slow server that won’t let you access shared company files or a buggy email client that leaves you unsure whether your messages are actually being sent, when your computers aren’t working, you’re not working.
  • Impermanent Solutions
    Poorly maintained computers will often need quick fixes, handled by local repair shops for one-time fees. The problem is that while the hardware may work when you get it back from them, there’s no guarantee it’ll last for long. That means there’s no way of knowing how quickly you’ll have to go back to that same shop and pay for it to get fixed again.
  • Negatively Affected Patient Care
    If you can’t work as quickly or as effectively as you should be, it’s only a matter of time before that affects your quality of care. And there’s nothing worse than having to face an angry patient and their family and tell them that it’s because your computers aren’t working right.

What Will HitsTech IT Services Do For You?

With Hitstech supporting your IT systems, you can improve the efficiency of your workforce and gain the peace of mind that comes with knowing that your patients are always protected.

  • Scalable Service
    Regardless of whether you’re a new practice with only a few employees, or an established, multi-location healthcare business, we can help make your IT work more efficiently. We can develop foundational IT infrastructure and practices for new startups just as we can help simplify complex legacy environments for older companies.
  • Reliable Technology
    Inadequate IT will affect every aspect of your practice. Poor support always results in system downtime, which keeps your employees from getting their work done, which in turn keeps your patients from getting what they need. Our team will ensure that your IT always works as expected so that you and your employees don’t have to stop working while an issue is being addressed.
  • Secured Data
    With a range of security measures including email encryption, user authentication, anti-virus and anti-ransomware software, firewalls, and more, our team will make sure your patient data is safe from digital threats.
  • Data Backup and Disaster Recovery
    Our team will keep you assured that all your information and applications are backed up for quick recovery.

Hitstech provides services for all of your unique IT needs, allowing you to focus on your organizational goals – instead of faulty IT.

Need More Information?

HitsTech is focused on bringing the right information technology solutions to organizations throughout North Carolina.
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