Emergency response time is one hour or less guaranteed. A live person will answer your call, or you can enter a service ticket yourself online with our streamlined service ticket system. We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.
HitsTech has been around since 2007, a respected leader in the community and the industry. Our proudest accomplishment is the large number of long term clients who year after year put their trust in us.
We hire only seasoned, professional technicians. We provide our technicians with continuing education opportunities on a regular basis to allow them to stay current with the latest technology. We won’t be sending out warm bodies to train on your dime!
Our service philosophy is proactive, not reactive. With state-of- the-art network monitoring and management, we manage your network 24/7 to identify issues and address them BEFORE they become problems, rather than putting out fires.
Our extensive experience managing all types of complex projects means we will handle every detail and coordinate all vendors so you can rest assured that your project will be completed on time and on budget.
Maybe you’re concerned with the current rising costs of your IT services, or maybe you are just running short on time because of your expanding business and need to hand over the reins of some services to someone else. Whatever your reason, we can help you with quality IT services today.
Your business can save money and time today with HitsTech’s managed services, network solutions, IT support and more.
Our custom service packages deliver what you need and want without overstepping the boundaries of your budget. From cloud services to data backup, we’re here to team up with you and your company for expert support.
So if your Healthcare Practice is in North Carolina, HitsTech can help you today.
Sandra Loftin CEO
HitsTech provides a complete range of information technology solutions and tech support services.
With proactive 24/7 Service and Support for a predictable monthly fee, we’ll monitor and secure your network to prevent IT downtime and cybersecurity threats that can shut you down.
The frequency of cyberthreats against healthcare organizations and theft of patient data shows no sign of slowing down. Hackers are spending more time and money investing in new resources to steal patient data.
Our BDR Service will protect your IT system from major disruptions such as theft, vandalism, fire, flood (broken pipes), environmental disasters and even accidental deletions of data.
HitsTech is focused on bringing the right information technology solutions to organizations throughout North Carolina.
We welcome you the read some of our latest blog posts and technology articles.